Product quality process

How to Determine the Quality of Your Product

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Anyone in the diamond business knows the 4 C’s of the diamond business, which determines its value – cut, clarity, color and carat. As...
Customer service

Understanding Supply Chain Management from a Customer Perspective

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All of us must have visited big stores in supermarkets at some point of time to buy different like grocery, cosmetics, home decoration items,...
Result of good customer service

The 3 Essential Ingredients of Good Customer Service

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“Customers First” is what that should be emblazoned on a paper, and should be put up straight on every office wall in the workplace....