Product quality process

How to Determine the Quality of Your Product

Anyone in the diamond business knows the 4 C’s of the diamond business, which determines its value – cut, clarity, color and carat. As...
Customer service

Understanding Supply Chain Management from a Customer Perspective

All of us must have visited big stores in supermarkets at some point of time to buy different like grocery, cosmetics, home decoration items,...
Result of good customer service

The 3 Essential Ingredients of Good Customer Service

“Customers First” is what that should be emblazoned on a paper, and should be put up straight on every office wall in the workplace....